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Listed six days ago
  • 3+ years' experience in IT service delivery or support roles
  • Strong understanding of ITIL best practices and service management frameworks
  • High salary, 5-days work, excellent career prospects
The Service Delivery Manager will assist the senior Service Delivery team by monitoring service delivery performance, providing expert advice.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed fifteen hours ago

This is a Full time job

  • SLA, ITIL, CCIE, CCNP, Network
  • ervice Delivery, Account Management, Telecom, Carrier
  • PCCW, HGC, China Telecom, NTT
SLA, ITIL, CCIE, CCNP, Network, Service Delivery, Account Management, Telecom, Carrier, PCCW, HGC, China Telecom, NTT
subClassification: Programme & Project ManagementProgramme & Project Management classification: Information & Communication Technology(Information & Communication Technology)
15h ago
Listed five days ago
  • O354 Admin Portal
  • ITSM platforms
  • AI-powered productivity tools
Plan, implement and manage workplace project
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
5d ago
Listed five days ago
  • Lead IT service delivery, SLA compliance, incident resolution & team mentoring.
  • Strong ITIL knowledge, infrastructure exp, vendor management& proven CS skills.
  • 5-day work week, near Tsuen Wan MTR, Medical & Dental insurance, B-day Leave
Manage customer service lifecycle, mentor IT staff, oversee infrastructure, ensure SLA compliance, and drive ITIL-based service excellence.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
5d ago
Listed twenty one days ago
  • Provide guidance to team members to deliver T1 support for fault reporting
  • Provide technical advice and support to customers
  • Global Exposure
The job holder is responsible for leading and motivating our round the clock Service Desk team to meet the performance targets.
subClassification: Programme & Project ManagementProgramme & Project Management classification: Information & Communication Technology(Information & Communication Technology)
21d ago
Listed four days ago

This is a Full time job

Hong Kong Island
$35,000 – $50,000 per month
  • Major FSI
  • Attractive Salary and Benefits
Helpdesk Manager
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
4d ago
Listed nineteen days ago

This is a Contract/Temp job

Kowloon
30000
We are seeking an experienced and driven IT Operations Manager to lead a dynamic helpdesk team for one of our most sizeable industry-leading clients.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
19d ago
Listed twenty seven days ago

This is a Full time job

Southern District(Hybrid)
$8,500 – $10,000 per month (USD)
  • Cross‑dept work: market analysis & product planning for full business expertise.
  • Innovation-led product strategies in fast markets to boost edge and careers.
  • We offer robust training and learning to boost your skills and career growth.
Manage daily IT infrastructure, deliver staff tech support, oversee vendors, safeguard cybersecurity and drive digital transformation training.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
27d agoExpiring
Listed more than thirty days ago
Oversee the design, implementation, and continuous improvement of IT Service Management (ITSM) processes to ensure consistent delivery of...
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
30d+ ago
Listed thirteen days ago
  • Enhance the IT Incident Management process
  • Manage IT Business Continuity Mechanism
Quickly evaluate the technical complexity, severity, and business and operational impacts (e.g. customer, regulatory, financial).
subClassification: Team LeadersTeam Leaders classification: Information & Communication Technology(Information & Communication Technology)
13d ago
Listed seven days ago
Oversee hosting facilities contingency planning, coordinate stakeholders, and manage execution and review of operational drills
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
7d ago
Listed seven days ago
  • SLA, ITIL, CCIE, CCNP, Network
  • ervice Delivery, Account Management, Telecom, Carrier
  • PCCW, HGC, China Telecom, NTT
SLA, ITIL, CCIE, CCNP, Network, Service Delivery, Account Management, Telecom, Carrier, PCCW, HGC, China Telecom, NTT
subClassification: Programme & Project ManagementProgramme & Project Management classification: Information & Communication Technology(Information & Communication Technology)
7d ago
Listed twenty four days ago
  • 10+ years of IT Operation experience
  • Fluency in Cantonese and English is required
  • Reputable and sizeable company
The Manager, IT Operations is responsible for managing the day-to-day IT support and service delivery for MUFG Retirement Solutions.
subClassification: Programme & Project ManagementProgramme & Project Management classification: Information & Communication Technology(Information & Communication Technology)
24d agoExpiring
Listed seven days ago
  • Network Operation Centre or Data Centre Manager
  • Knowledge in Network and ISO
  • Knowledge or Experience in Facilities
Due to the rapid growth of the company, they are now looking for talented individuals to join their Data and Network Operation Centre Team
subClassification: TelecommunicationsTelecommunications classification: Information & Communication Technology(Information & Communication Technology)
7d ago
Listed thirteen days ago
  • Drive enterprise-wide Windows 11 transformation
  • DaaS / Virtual Desktop
  • Meeting Room & AV support
Our client is a leading bank.
Recruited byTwinkle Yip
subClassification: Help Desk & IT SupportHelp Desk & IT Support classification: Information & Communication Technology(Information & Communication Technology)
13d ago
Listed six days ago
  • Double pay, Excellent bonus, 5 days
  • EDI, API Development
  • Team Manager, Lead Developers & Projects
EDI/ API, PMP, Logistics, Freight Forwarding, Supply Chain MNC
subClassification: Programme & Project ManagementProgramme & Project Management classification: Information & Communication Technology(Information & Communication Technology)
6d ago
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