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Listed fourteen hours ago

Manager, Customer Relations & Operational Excellence (eMPF)

at HKT
Be an early applicant

This is a Full time job

Causeway Bay, Wan Chai District
  • Drive Strategic Customer Experience Transformation
  • Lead High-Impact Process Improvement Projects
  • Collaborate Across the Business
Drive customer experience and operational excellence initiatives through root cause analysis, process improvement, and cross-functional collaboration.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14h ago
Listed one day ago

Customer Services Manager (Call center, Inbound)

at Bank of China Group Insurance Company Limited

This is a Full time job

Kwai Fong, Kwai Tsing District
  • Fix working hours with 5 days work on Mon - Fri
  • Good business prospect and growth
  • Immediate available will be an advantage
Lead inbound call centre team with competitive pay, training, and flexible work arrangements.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed twenty six days ago

Call Centre Manager

at HKT

This is a Full time job

Mei Foo, Sham Shui Po District
  • Lead Healthcare Innovation
  • Champion Digital Transformation
  • Strategic Leadership Scope
Manage DrGo customer operations, optimize the end-to-end user journey, and drive AI automation to enhance digital healthcare experiences.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d ago•Expiring
Listed eighteen days ago

Senior Manager, Customer Service

at Manulife (International) Limited

This is a Full time job

Kwun Tong District
  • Minimum 10 years of customer service or contact centre experience
  • Proven track record in contact centre management, offshore or outsourced teams
  • Maintain operational stability, driving continuous improvement
This role oversees daily contact centre operations, with primary focus on managing the offshore hotline supports HK Contact Centre performance outcome
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed fourteen days ago

Senior Contact Centre Manager (eMPF)

at HKT

This is a Full time job

Tsuen Wan, Tsuen Wan District
  • Operational Leadership
  • Process & CX Impact
Lead complaint investigation & customer care teams for eMPF. Drive service excellence & process enhancements.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
14d ago
Listed twenty one days ago

客服經理/客服主管Customer Service Manager/Customer Service Supervisor

at Worldway International Development Limited

This is a Full time job

Wan Chai District
$20,000 – $25,000 per month
  • 大型集團旗下崗位，平台穩健有保障，工作範疇多元化，提供完善在職培訓，累積豐富行業經驗。
  • 接觸高淨值人士的移民行業業務，拓闊人脈與行業視野。
  • 提供年度花紅, 有薪年假, 團隊醫療保險。
世貿通移民集團，亞洲品牌500強，28年專注移民（深耕香港23年）。誠邀你加入香港分公司任綜合行政崗！崗位內容豐富，能夠接觸不同範疇事務，累積多元工作經驗。團隊氣氛融洽，亦會提供充足學習及發展空間。只要你三語流利、做事細心負責、善於溝通，具責任心與服務態度的你加入，共創佳績！
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
21d ago
Listed twenty nine days ago

Customer Service Manager (20K-30K)

at Eternals Consultancy
Urgently hiring

This is a Full time job

Wan Chai, Wan Chai District
$20,000 – $30,000 per month
  • Handling daily operation works of client
  • 20K-30K
  • 5 Days work
This role oversees daily client operations, maintains existing customer relationships, and develops potential clients to boost retention.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
29d ago•Expiring
Listed one day ago

Senior Customer Centricity Manager (eMPF)

at HKT

This is a Full time job

Causeway Bay, Wan Chai District
  • Drive Enterprise-wide Transformation
  • High-impact Strategic Role
  • Collaborate with Senior Stakeholders
Drive customer-centric and operational excellence initiatives to enhance eMPF service experience and efficiency.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed thirteen hours ago

Complaint/Customer Service Manager, Credit Card & Loan (Consumer Finance)

at Industrial and Commercial Bank of China (Asia) Limited

This is a Full time job

Hung Hom, Kowloon City District
  • Credit Card business
  • Customer service
  • handle customer inquiries, feedback and complaints
Customer service for credit card business
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13h ago
Listed twenty days ago

Client Service Officer / Assistant Manager (Learning Centre Operation)

at Explorer Island

This is a Full time job

Tseung Kwan O, Sai Kung District
$19,500 – $24,500 per month
  • Bank Holidays, Birthday Leave
  • Regular Days Off on Sunday & Monday
  • Performance Bonus
Well-established education brand looking for the right candidates to expand our operations. Apply now and join us!
subClassification: Student ServicesStudent Services classification: Education & Training(Education & Training)
20d ago
Listed twenty days ago

Assistant Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District(Hybrid)
  • Assist team manager to ensure achievement of Customer Service performance KPIs
  • Provide advice and coaching to team members to resolve cases more effectively
  • 5 years Call Centre/Service Centre experience with supervisory experience
Join Prudential’s Customer Service Hotline team! Lead the team to provide best-in-class service to handle and resolve customer enquiries and requests.
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
20d ago
Listed twenty seven days ago

Customer Service Manager, Customer Contact Centre (Retail Banking Department)

at CMB Wing Lung Bank Limited

This is a Full time job

Mong Kok, Yau Tsim Mong District
  • Corporate account opening, document review, business email communications
  • 3 years or above related working experience
corporate account opening and business email communications
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
27d ago•Expiring
Listed fifteen days ago

Centre Care Manager (1-year renewable contract)

at Frieslandcampina (Hong Kong) Limited

This is a Contract/Temp job

Mong Kok, Yau Tsim Mong District
  • Manage consumer inquiries and complaints from cross-border e-commerce platforms.
  • Dynamic FMCG Environment
  • Strong background in China CS, especially in infant nutrition or FMCG sectors.
Manage after-sales customer service operations for Hong Kong, Macau and Cross Border E-Commerce platforms.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed fifteen hours ago

Service Delivery Manager

at Lenovo Group Limited

This is a Full time job

Hong Kong Island
$62,000 – $80,000 per month
Foster and maintain strong customer relationships as a Service Delivery Manager at Lenovo.
subClassification: OtherOther classification: Information & Communication Technology(Information & Communication Technology)
15h ago
Listed twenty five days ago

Assistant/ Deputy Business Strategy Manager (Contact Centre)

at Bank of China (Hong Kong) Limited

This is a Full time job

Hong Kong SAR
  • Provide strategic input and recommendations in relevant areas
  • At least 5 years of relevant working experience
  • Higher Diploma or above with major in Banking & Finance / Risk Management
Bank of China (Hong Kong) is committed to building a challenging and rewarding work place for employees.
subClassification: ManagementManagement classification: Banking & Financial Services(Banking & Financial Services)
25d ago•Expiring
Listed eighteen days ago

Card and Loans Manager (Customer Contact Centre)

at Hang Seng Bank Ltd
Be an early applicant

This is a Full time job

Kowloon Bay, Kwun Tong District
  • Leading domestic bank
  • Fantastic opportunity in wealth management
  • Comprehensive training provided
We seek to attract high-calibre talent by offering a dynamic working environment, career development opportunities & competitive compensation packages
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed twenty three hours ago

Centre Supervisor (new team, new project)

at Neo Derm (HK) Limited
Be an early applicant

This is a Full time job

Mong Kok, Yau Tsim Mong District
  • Join a brand-new team and exciting project from the very beginning
  • Lead, develop and grow a high-performing frontline team
  • Make a real impact by driving sales performance and business growth
Join our exciting new team and shape a high-performing frontline operation while driving sales growth and business success!
subClassification: Management - StoreManagement - Store classification: Retail & Consumer Products(Retail & Consumer Products)
23h ago
Listed twenty one days ago

Client Operations and Implementations Manager (Software Company)

at Eber

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District
  • Be the face clients trust — build lasting relationships, not one-off cases
  • Beyond typical customer service — hands-on tech, no coding needed
  • Fast-growing software company — space to learn and grow your skills
Be the trusted contact for your own clients, with real tech exposure, at a growing SaaS company
subClassification: Account & Relationship ManagementAccount & Relationship Management classification: Sales(Sales)
21d ago
Listed twenty eight days ago

Assistant Customer Service Manager / Senior Customer Service Supervisor

at International Finance Centre Management Co Ltd

This is a Full time job

Central, Central and Western District
  • Assistant Customer Service Manager
  • Senior Customer Service Supervisor
  • Double pay, discretionary bonus
Monitor the overall Concierge and VIP lounge operations.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
28d ago•Expiring
Listed more than thirty days ago

CUSTOMER SERVICE MANAGER/ASSISTANT CUSTOMER SERVICE MANAGER (Handover Services)

at Harriman Property Management Limited

This is a Full time job

Others
  • A wholly-owned subsidiary of the Wheelock Group
  • Competitive remuneration package
  • Career development opportunities
Lead a team of customer service staff to deliver quality handover and customer services for new residential projects
subClassification: Residential Leasing & Property ManagementResidential Leasing & Property Management classification: Real Estate & Property(Real Estate & Property)
30d+ ago•Expiring
Listed twenty nine days ago

eMPF Customer Service Officer / Manager

at Apex Horizon Consultation
Urgently hiring

This is a Full time job

Central, Central and Western District
$28,000 – $35,000 per month
  • Handle customer inquiries on eMPF and admin issues
  • Oversee service process, meetings, presentations, retention
  • Collaborate with teams and eMPF for seamless delivery
Execute client solutions and requests when needed Ensure compliance with company rules and regulations
subClassification: Client & Sales AdministrationClient & Sales Administration classification: Administration & Office Support(Administration & Office Support)
29d ago•Expiring
Listed more than thirty days ago

CUSTOMER SERVICE MANAGER/ASSISTANT CUSTOMER SERVICE MANAGER (Handover Services)

at Harriman Property Management Limited

This is a Full time job

Others
  • A wholly-owned subsidiary of the Wheelock Group
  • Competitive remuneration package
  • Career development opportunities
CSM is required to lead a team of customer service staff to deliver quality handover
subClassification: Residential Leasing & Property ManagementResidential Leasing & Property Management classification: Real Estate & Property(Real Estate & Property)
30d+ ago
Listed twenty two hours ago

Center Manager / Assistant Center Manager (Education Center/PL/Ref No. J26008)

at Monkey Tree English Learning Center
Be an early applicant

This is a Full time job

Tseung Kwan O, Sai Kung District
  • Diverse Culture and Supportive Environments
  • Regular off on every Sunday
  • Competitive Salary
Responsibilities Provide professional consultation to prospective customers and maintain good customer relationship Be responsible and...
subClassification: Management - SchoolsManagement - Schools classification: Education & Training(Education & Training)
22h ago
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