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Listed fifteen days ago
  • Manage consumer inquiries and complaints from cross-border e-commerce platforms.
  • Dynamic FMCG Environment
  • Strong background in China CS, especially in infant nutrition or FMCG sectors.
Manage after-sales customer service operations for Hong Kong, Macau and Cross Border E-Commerce platforms.
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders classification: Call Centre & Customer Service(Call Centre & Customer Service)
15d ago
Listed eighteen days ago
  • Welcome candidates from bank/ insurance CS background
  • Medical, dental and life Insurance
  • Contract-end performance bonus.
Customer Services Operations, entry to junior level. Fresh graduates are welcome to apply!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
18d ago
Listed eight days ago
  • Handle and resolve customer enquiries & requests in a professional manner
  • 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
  • 5 days work, great team environment, contract end bonus
Join our team! Handle customer queries via phone & chat. Competitive pay with contract end bonus, supportive team environment.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
8d ago
Listed nineteen days ago
  • Welcome candidates from bank/ insurance CS background
Customer Service Excellence Assurance, responsible and service-oriented professionals. Fresh graduates are welcome to apply!
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
19d ago
Listed twenty two days ago
  • 15 days Annual Leave
  • Work Location: Central
  • Previous banking experience is preferred but not a must
HSBC is currently looking out for high caliber Executive Assistant to join their team
subClassification: PA, EA & SecretarialPA, EA & Secretarial classification: Administration & Office Support(Administration & Office Support)
22d ago
Listed twenty three hours ago
  • 12 months rolling contract
  • IIQE is a plus
  • Pure customer service function
Our client a well-known financial institution organization is seeking a passionate Customer Service Officer to join their growing Hotline department.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
23h ago
Listed twenty seven days ago
  • Min. 5 years of working experience in CRM
  • Knowledge in customer strategy, retention marketing & marketing automation tool
  • Familiar with Adobe CDP and data analytics
A team player to develop and execute CRM campaigns to drive customer acquisition, sellout to in-base customers and support customer loyalty program
subClassification: Direct Marketing & CRMDirect Marketing & CRM classification: Marketing & Communications(Marketing & Communications)
27d agoExpiring
Listed two days ago
  • Diploma or above in relevant disciplines
  • 3 years working experience in life insurance
  • Responsible for delivering quality customer services
The incumbent will be responsible for delivering quality customer services including but not limited to handling daily operation of CS center
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
2d ago
Listed thirteen days ago
  • Strong interpersonal, communication, and presentation skills
  • 5 years + experience in complaint handling in banking industry
  • Good written and verbal communication skills in English, Cantonese and Mandarin
End-to-end handling of customer complaints related to banking products from all channels and ensuring a thorough and quality investigation
subClassification: Management & SupportManagement & Support classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed four days ago

This is a Contract/Temp job

  • Participate in localized or off-site promotional activities
  • University degree with 1-2 years or secondary education
  • With 3-4 years experience in branch frontline customer service
Responsible for full range of general banking products such as CASA, Cleaning Lending, Mortgage, Insurance and Credit Card.
subClassification: ManagementManagement classification: Banking & Financial Services(Banking & Financial Services)
4d ago
Listed one day ago
  • Stable 1-year contract with medical benefits and 14 days annual leave
  • Career growth opportunity in insurance industry
  • IIQE 1 & 3
Our client is looking for a Customer Service Officer to handle customer enquiries and deliver quality support in the insurance sector.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
1d ago
Listed six days ago
  • Creat meanfingful programs with talents and knowledge for social impact
  • Build network in parent education, child rearing and beyond
  • Contribute and help foster family wellbeing in the society
Project Manager (21-month contract) to lead and coordinate with the project team to ensure programme success.
subClassification: OtherOther classification: Education & Training(Education & Training)
6d ago
Listed eight days ago

This is a Contract/Temp job

Loyalty PM (North Asia): 5-8 yrs exp. Bridges biz & IT for loyalty launch across 4 markets. Owns requirements, UAT & boutique process rollout.
subClassification: Programme & Project ManagementProgramme & Project Management classification: Information & Communication Technology(Information & Communication Technology)
8d ago
Listed twenty two days ago
  • Prior working experience in Marketing, Research or Project Management roles
  • Drive and conduct internal and external customer and market research initiatives
  • Support and deliver insights based on customer verbatims
n/a
subClassification: Market Research & AnalysisMarket Research & Analysis classification: Marketing & Communications(Marketing & Communications)
22d ago
Listed one day ago
  • Shape Hong Kong's Start-up Ecosystem
  • Lead Exciting Events and Conferences
  • Dynamic Marketing and International Exposure
Passionate about start-ups & innovation? Drive marketing campaigns, organize events and conferences, and help grow HKTDC's vibrant start-up ecosystem.
subClassification: Event ManagementEvent Management classification: Marketing & Communications(Marketing & Communications)
1d ago
Listed five days ago
  • Financial Services sector
  • 5 days work - No Shift & Sales needed
  • Renewal contract
Our client is a leading international wealth management organization with a strong global presence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
5d ago
Listed six days ago

This is a Contract/Temp job

Kowloon(Hybrid)
Negotiable
Customer-focused Digital Support Specialist providing user support, training, and digital adoption guidance across multiple channels
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing classification: Call Centre & Customer Service(Call Centre & Customer Service)
6d ago
Listed four days ago
  • Hong Kong Genome Project
  • Serve as the primary point of contact for the Operations and Engagement Division
  • Assist in planning, tracking and executing research project timelines
Serves as the main contact for Operations and Engagement, managing communications, tracking research projects, analyzing data, and preparing reports.
subClassification: OtherOther classification: Healthcare & Medical(Healthcare & Medical)
4d ago
Listed twenty five days ago
  • Own high-stakes partner delivery at Asia's premier festival.
  • Master complex activations with creative freedom and impact.
  • Build trusted client relationships in a fast-paced live environment.
Collaborate with a passionate team to deliver Hong Kong's renowned Clockenflap Festival. Exciting contract role.
subClassification: New Business DevelopmentNew Business Development classification: Sales(Sales)
25d agoExpiring
Listed twenty days ago
Permanent: Full Medical Coverage including dependents, 16 AL, Birthday Leave, Examination Leaves, Staff Discount Plans, ORSO scheme, DIBS etc.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
20d ago
Listed twenty six days ago
  • Communication Skills | Problem-solving | Outbound (Warm & Cold) Call
  • Good command of English | Shift duty | Proactive
  • 6 months contract | 7 days AL | Medical plan
Our client is an American mobility as a service provider looking for a Customer Service Agent to join their team.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
26d agoExpiring
Listed fourteen days ago
  • Drive multi-channel messaging across eDM, SMS, and Push platforms
  • Perform hands-on analytics using Python, SQL, and SAS
  • Lead innovative AI projects featuring AI agents and RAG
You will drive the digital messaging propositions across legacy and new digital platforms to ensure flawless execution of value-added communications
subClassification: Business/Systems AnalystsBusiness/Systems Analysts classification: Information & Communication Technology(Information & Communication Technology)
14d ago
Listed eighteen days ago
  • Infrastructure Ownership | E&M talent welcome
  • Partnering with an innovative institute | Leadership and Strategic management
  • Mon to Fri | $$$
Our client is a leading innovation organisation who seeking an experienced IT Operation Manager to lead IT service delivery in Data Centre operations.
subClassification: ManagementManagement classification: Information & Communication Technology(Information & Communication Technology)
18d ago
Listed thirteen days ago
  • Financial Services sector
  • 5 days work - No Shift & Sales needed
  • Renewal contract
Our client is a leading international wealth management organization with a strong global presence.
subClassification: Customer Service - Call CentreCustomer Service - Call Centre classification: Call Centre & Customer Service(Call Centre & Customer Service)
13d ago
Listed nineteen days ago
The incumbent will be supporting the guest services and admission operation in Ocean Park Corporation (both Ocean Park and Water World) by...
subClassification: Front Office & Guest ServicesFront Office & Guest Services classification: Hospitality & Tourism(Hospitality & Tourism)
19d ago
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